Privacy Policy

Oswell & Co. ("Oswell & Co.," "we," "us") builds and operates custom AI systems for its clients. This policy explains what we collect through this website and how we handle it. It does not replace the data-processing terms in a signed client agreement, which govern any data your systems process.

Information we collect

• What you give us: when you book a call or email us, we receive your name, email, company, and anything you choose to share about your operation.
• Automatically: minimal, privacy-respecting analytics (pages visited, general region, device type) to understand how the site is used.

How we use it

To respond to your enquiry, schedule and prepare for calls, and improve the site. We do not sell or rent your personal information.

Cookies & analytics

We use only essential cookies and privacy-friendly analytics. We do not track you across other sites for advertising.

Client data (the systems we build)

Data processed by a system we build for a client is governed by that client's separate written agreement, not this policy. As a rule: each client's data is held in its own isolated, encrypted environment; access is restricted and logged; the client owns their data; we do not use client data to train models; and we do not share it with any third party without a data-processing agreement in place.

Third parties / sub-processors

We rely on a small set of trusted providers to run the site and our services — scheduling (Cal.com), email, hosting (our own infrastructure and Vercel), and AI processing (Anthropic). A current sub-processor list is available to clients on request.

Data retention

We keep enquiry information only as long as needed to serve you, then delete it. Retention for client engagements is defined in the client agreement.

Your rights

You may request access to, correction of, or deletion of the personal information we hold about you by emailing ayden@oswellco.com. We honor applicable rights under Canada's PIPEDA and Alberta's PIPA, and under the GDPR and CCPA where they apply.

Security

We host on hardened, access-controlled infrastructure with encryption in transit and at rest. No system is perfectly secure, but we take reasonable, layered measures to protect your information.

Changes & contact

We may update this policy; the date above reflects the latest version. Questions: ayden@oswellco.com.